Privacy Policy & Terms of Service

Effective Date: January 1st, 2025

PRIVACY POLICY

Deepwater Digital (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you interact with our website, request resources, submit a form, book a consultation, or communicate with us, we may collect:

- Name

- Email address

- Phone number

- Event details or service inquiries

- Any other information voluntarily provided in forms or messages

We may also collect basic technical information (such as IP address and browser data) for security and analytics.

How We Use Your Information

We use your information to:

- Send newsletters, updates, and event insights

- Deliver requested resources (such as guides or downloads)

- Confirm and manage consultation appointments

- Provide customer support

- Communicate about our services, promotions, or events

- Send transactional alerts, reminders, or time-sensitive updates

- Improve our website and offerings

We never sell your personal information.

We may share data with trusted service providers who assist in delivering our communications or services (such as our email platform, SMS provider, or scheduling system). These vendors are not allowed to use your information for their own marketing.

Messaging and Communication Consent

By providing your phone number, email address, or any other contact information, you consent to receive communications from us through:

- SMS and MMS text messages

- Email

- Phone calls

- Automated calling systems

- Pre-recorded voice messages

- AI-generated voice agents

- Other electronic messaging methods

These communications may include both informational and marketing messages.
Message frequency varies. Message and data rates may apply.

Your consent is not a condition of purchase.

Automated and AI Voice Call Disclosure

We may use automated dialing systems, pre-recorded messages, and/or AI-generated voice agents for reminders, follow-ups, service updates, or marketing outreach. These communications comply with TCPA and CTIA guidelines.

Opt-out Instructions

You may opt out at any time:

- Text Messages: Reply STOP to any message we send.

- Email: Click the “unsubscribe” link at the bottom of any email.

- Phone or Voice Calls: Email us at [email protected] or request removal verbally during a call.

You may also reply HELP to SMS messages for assistance.
Opt-out requests are processed promptly.

Data Protection

We take reasonable measures to protect your data from unauthorized access or misuse. However, no data transmission over the internet is fully secure.

Your Rights

You may request:

- Access to your personal information

- Corrections

- Deletion

- Updated communication preferences

To make a request, contact [email protected]

TERMS OF SERVICE

By using this website or engaging with our services, you agree to the following terms.

Use of Website

You agree not to misuse, disrupt, or attempt to harm this website or its services.

Content

All information shared (including newsletters, guides, or website content) is for educational and informational purposes only.

No Specific Outcome Guarantee

We aim to help you run better events and improve results; however, we cannot guarantee any specific outcomes.

Consultations

Booking a consultation does not create a binding agreement for paid services. It is an initial conversation only.

Messaging Terms

By submitting any form, booking a call, or providing your contact information, you agree to the following:

- You consent to receive SMS/MMS messages, emails, phone calls, automated calls, pre-recorded messages, and AI-generated voice calls.

- These communications may be informational or promotional.

- Message frequency varies; message and data rates may apply.

- Consent is not a condition of purchase.

- You may opt out at any time by replying STOP to any SMS, clicking “unsubscribe” in email messages, or contacting us at [email protected]

- You certify that the phone number you provide is accurate and that you are the owner or authorized user of that number.

Changes to Terms

We may update these Terms or our Privacy Policy at any time. Continued use of our website or services indicates acceptance of the current version.

CONTACT

If you have questions about this Policy or Terms, please contact us at:
[email protected]