Privacy Policy

Effective Date: January 1st, 2025

Energy On Chain LLC (D.B.A. as per Deepwater Digital)

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SMS CONSENT & DATA SHARING DISCLOSURE (A2P / TCPA COMPLIANCE)

Deepwater Digital respects your privacy and communication preferences.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent is not shared with third parties for marketing purposes.
Consent to receive SMS messages is used solely to communicate directly with you on behalf of Deepwater Digital.

We may share limited information, including phone numbers and messaging consent, only with service providers necessary to deliver communications, such as SMS, MMS, email, voice, or messaging platforms. These providers are contractually prohibited from using your information for their own marketing or any purpose other than message delivery on our behalf.

Your consent to receive SMS messages:

- Is not a condition of purchase

- Applies only to communications from Deepwater Digital

- May be withdrawn at any time by replying STOP to any SMS message

PRIVACY POLICY

Deepwater Digital (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you interact with our website, request resources, submit a form, book a consultation, or communicate with us, we may collect:

- Name

- Email address

- Phone number

- Event details or service inquiries

- Any other information voluntarily provided in forms or messages

We may also collect basic technical information (such as IP address and browser data) for security and analytics.

How We Use Your Information

We use your information to:

- Send newsletters, updates, and event insights

- Deliver requested resources (such as guides or downloads)

- Confirm and manage consultation appointments

- Provide customer support

- Communicate about our services, promotions, or events

- Send transactional alerts, reminders, or time-sensitive updates

- Improve our website and offerings

We never sell your personal information.

We may share data with trusted service providers who assist in delivering our communications or services (such as our email platform, SMS provider, or scheduling system). These vendors are not allowed to use your information for their own marketing.

Messaging and Communication Consent

By providing your phone number, email address, or any other contact information, you consent to receive communications from us through:

- SMS and MMS text messages

- Email

- Phone calls

- Automated calling systems

- Pre-recorded voice messages

- AI-generated voice agents

- Other electronic messaging methods

These communications may include both informational and marketing messages.
Message frequency varies. Message and data rates may apply.

Your consent is not a condition of purchase.

Automated and AI Voice Call Disclosure

We may use automated dialing systems, pre-recorded messages, and/or AI-generated voice agents for reminders, follow-ups, service updates, or marketing outreach. These communications comply with TCPA and CTIA guidelines.

Opt-out Instructions

You may opt out at any time:

- Text Messages: Reply STOP to any message we send.

- Email: Click the “unsubscribe” link at the bottom of any email.

- Phone or Voice Calls: Email us at [email protected] or request removal verbally during a call.

You may also reply HELP to SMS messages for assistance.
Opt-out requests are processed promptly.

Data Protection

We take reasonable measures to protect your data from unauthorized access or misuse. However, no data transmission over the internet is fully secure.

Your Rights

You may request:

- Access to your personal information

- Corrections

- Deletion

- Updated communication preferences

To make a request, contact [email protected]

CONTACT

If you have questions about this Privacy Policy please contact us at:
[email protected]ch